HR Administrator - Onboarding (REMOTE - WFH)

helloassist  is looking for a HR Administrator - Onboarding (REMOTE - WFH) to ensure new hires have a seamless and engaging onboarding experience.

The  HR Administrator - Onboarding will manage account setups, prepare onboarding materials, facilitate onboarding sessions, and contribute to the development of training content on Acadlé. If you have a knack for creating exceptional onboarding processes and experience in training or course, we’d like to meet you. We're a small, fast-growing startup on the lookout for dynamic team members ready to dive into new skills like fine tuning processes and crafting payroll policies. You’ll play a vital role in our core team, fostering a positive first impression for new hires while continuously improving onboarding strategies. Success here means being detail-oriented, creative, and passionate about helping others integrate into a new workplace.

 
Think you're a resourceful go-getter? We want you on our team!

 
What We Offer:

• Competitive Salary: 30,000 - 35,000 PHP/month, based on your experience
• Remote Work: Enjoy the flexibility of working from home
• Paid Time Off: Paid leaves and holidays to recharge and relax
• Health Benefits: Enroll insurance plans from the HMOs of your choice
• Growth Opportunities: Training programs to boost your skills
• Mentorship: Access to mentor programs for career development
• Rewards: Milestone recognition and bonus programs
• Performance Bonuses: Earn extra for your outstanding work

Results We Expect:

• Seamless facilitation of onboarding sessions, ensuring new hires feel informed and supported.
• Efficient and accurate account setup for new hires within specified timelines.
• Address questions and concerns from new hires during their onboarding period as needed.
• Updates to onboarding materials to reflect organizational changes as needed.
• Development and maintenance of Acadlé training courses aligned with company policies and goals.
• Gather and analyze scheduled feedback surveys from new hires regarding their onboarding experiences.

Your Responsibilities:

• Set up accounts and provide access to necessary tools and platforms for new hires.
• Prepare onboarding materials, including welcome kits, presentations, and schedules.
• Facilitate onboarding sessions, covering company policies, values, and tools training.
• Act as a point of contact for new hires, addressing questions and concerns during their onboarding period.
• Write and update training courses on Acadlé to ensure content remains engaging and relevant.
• Collaboration with HR and people managers to tailor onboarding content to department-specific needs.
• Track onboarding progress, gather feedback, and suggest improvements to the process.
• Maintain accurate records of onboarding activities and documentation.
• Ensure compliance with company policies and legal requirements throughout onboarding processes.
• Handle special onboarding requests, including custom training sessions or unique account setups for specific roles.

Requirements:

• 3+ years of experience in onboarding, training, or a similar role—even outside of HR.
• Proficiency in training platforms (e.g., Acadlé, LMS tools) and familiarity with Google Suite or MS Office applications.
• Strong facilitation skills with the ability to engage and connect with new hires virtually.
• Exceptional organizational and time management skills.
• Ability to manage deadlines in fast-paced environments.
• Excellent communication skills, both written and verbal.
• Continuous learner, adaptable to change, and embraces innovation and new technologies
• Experience working on a Graveyard Shift
• Experience of taking little direction and figuring things out on their own

Preferred Skills:

• Experience in course writing or instructional design.
• Familiarity with employee engagement strategies and remote work environments.
• Background in onboarding for the outsourcing or BPO industry.

The helloassist Values

Adaptability

We lead with empathy and take care of one another. The ability to change and adjust one’s behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.

Client-Centric

Our goal is to make it easier for our clients to see success in less time and with less effort and sacrifice. We don’t have to “acquire” clients; our clients do that for us. “Client-centricity isn’t about focusing on the client to the exclusion of everything else; it’s about considering the client in every decision you make.” -Anonymous

Simplification And Systemization

We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be “more,” it’s very easy to add ”more,” but we prefer having and doing less to achieve “more”. “The more constraints one imposes, the more one frees one’s self.” -Igor Stravinsky

Accountability

To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. “Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.” -Pat Summitt

Radical Transparency

Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. “If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards.” -Ray Dalio

We Improve Daily

Everyday is a chance to learn something new. Relentless and persistent, we pursue to improve and better ourselves with each day that passes. No matter how small, a win is a win and we will celebrate it. “Action leads to insight more often than insight leads to action.” -Unknown

Adaptability

The ability to change and adjust one’s behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.